Return & Refund Policy

For In‑stock Products

If you receive damaged, defective or wrong items, please contact us within 7 calendar days upon receipt.
Clear photos of damaged goods are required for our review.

Custom‑made / custom‑printed items are non‑returnable and non‑refundable, except for product quality issues.

Return Conditions

Items for return must be unused, in original packaging. Used products cannot be accepted for return.

Refund Process

Once your return is received and inspected, we will process your refund.
Refund will go back to your original payment method. Please allow several business days for the bank to complete the refund.

Non‑refundable Situation

• Damage caused by improper use by customer
• Normal wear‑and‑tear after usage
• Orders over 30 days after delivery

If you have any questions, please contact us via our website contact form.